Whether you own a home or rent an office space, chances are you’ll need the help of plumbers in Gainesville, FL, at some point. But when your plumbing works improperly, the first thing you should do is pick up phone and call for service, right? Not quite. For more than 30 years, Quality Plumbing of Gainesville Inc. has helped customers solve a range of plumbing issues. Here are eight tips to keep in mind before calling a plumber.
Stay Calm
An overflowing washing machine or another plumbing-related issue can appear to be near the precipice of disaster. First, take a deep breath and then ask yourself if the situation is an emergency plumbing issue or just an inconvenience. Staying calm can help you put the situation into perspective and make rational decisions.
Take Note Of The Situation
If possible, take notes of what the issue is, such as where the water is coming from. Not only will these notes help you remember crucial details, but they can help the plumber get a better idea of the problem over the phone. With this information, a plumber is able to properly prepare for the situation and can better plan to service your plumbing problem even before they arrive to your home or business.
Know Where The Shutoff Valve Is
The quickest way to alleviate a plumbing problem is knowing where the water shutoff valve is for the main water line. Turning off the water flow not only stops a leak in its tracks but can help you find the true source of the leak without the mess of flowing water.
Don’t Be Afraid To Ask About Different Scenarios
Few people want to think about worst-case scenarios, but asking for an explanation of possible complications will give you a sense of what the total cost may be, along with how long it can take a plumber to fully resolve the issue. This also reduces the element of surprise along the way — something plumbers always want to avoid.
Be Willing To Discuss A Payment Plan
True plumbing emergencies often come with a hefty final cost, one few home and business owners have the budget for. Ask about a payment plan, such as monthly installments, if you’re unable to pay the total at one time.
Understand An Estimate Is Different Than Total Cost
Even a thorough description of the situation over the phone won’t covey the full picture of your plumbing issue to the plumber. Unfortunately, this is why you’ll only receive an estimate until the work is complete. What lurks behind the walls or below the floors can be a bigger issue to repair and ultimately result in a higher total than the initial estimate. Don’t be afraid to ask for a complete break down of the cost.
Ask Open-Ended Questions
Yes or no answers are great for brevity but awful for gaining a good understanding of your plumbing. Open-ended questions will always provide the most information as they require an explanation.
The plumbers with Quality Plumbing of Gainesville Inc. are always happy to share as much information as possible with you. We know that not every home and business owner understands their plumbing inside and out like we do. The more information we can provide, the better equipped you will be to make the best decisions for your needs and situation.
Let The Plumber Work
Even if you know exactly what you’re doing at work, it can be an uncomfortable feeling to have someone looking over your shoulder. Plumbers are no different. We understand you’re curious about what we’re doing — and how we’re repairing the issue — but trust us to do the job.
By hiring plumbers in Gainesville, you’re telling them they have your trust.When you call Quality Plumbing of Gainesville Inc. for any plumbing issue, you can rest assured that your plumbing will be handled with expert care.
We pride ourselves on our prompt, courteous service and our honest communication during every job. For all your residential and commercial plumbing needs, call the plumbers you can count on with Quality Plumbing of Gainesville Inc.!